The
Interview Success Plan is a step-by-step plan that helps you:
* Identify the requirements of the job that you're interviewing
for.
* Review interview questions and identify the question you'll
most likely be asked.
* Build a series of practice job interviews
* Develop answers for both expected and unexpected interview
questions
* Highlights the keys to interview success.
Each job announcement or job advertisement
may include any combination of a description of the job, job applicant
qualifications and desired qualities. The description, qualifications
and desired qualities are the keys to preparing for the interview.
On a job announcement or job advertisement, these keys may be
found under headings such as:
* Position
* Qualifications
* The Duties
* The Requirements
Review the tips below from the Interview
Game Plan so that everything you do becomes second nature.
* Make a positive and professional first
impression by being assertive and giving a firm handshake to each
interviewer and addressing each interviewer as they are introduced.
* Reinforce your professionalism and your
ability to communicate effectively by speaking clearly and avoiding
"uhs", "you knows", and slang.
* Use positive words. Instead of "if", "I
think", "I feel" and "I wish" use "when", "I am" and "I would"
* Establish rapport by relating to each interviewer.
Note the wording that is used by each interviewer and when appropriate
use similar words. Maintain eye contact with each of the interviewers
throughout the interview.
* Sit comfortably. Sit erectly, but don’t
sit stiffly or sprawl over the chair.
* Don't expect the interviewers to have confidence
in you, if you don't have confidence in yourself. Project confidence
and a positive attitude. Maintain awareness of your voice, posture,
energy level, and enthusiasm. Make hand gestures to emphasize
important points, but avoid distracting gestures or making too
many hand gestures.
* Smile confidently, but not to the point
where you would appear to be too casual. Smiling will also help
you relax and establish a rapport with the interviewers.
* Manage weaknesses or barriers so that they
appear to be indications of your strengths.
* Be attentive. Listen to each question carefully
and don’t interrupt. If you aren't sure of what is being asked,
politely request that the question be repeated.
* Close the interview with a strong closing
statement of your qualifications for the job.
* Thank the interviewers. Shake their hands
individually and thank each interviewer by name.
* Practice, practice, practice. One practice
interview is not enough. If you have somebody help you, have at
least three practice interviews. You'll be able to use their feedback
to correct mistakes, strengthen weaknesses, and build upon strengths.
Review your Interview Wraps from previous interviews. Use your
experience from previous interviews to help you on this interview.
Note: The underlined words in the Interview
Question Bank are words that may be interchangeable. For example,
instead of the word "job", the word "position" might be used.
The interview focuses on "what you say" and
"how you say it". In this step, we focus on "what to say".
Let's keep it simple. You're going to be asked about: * What you
know - about your work experience, education, training, goals,
character, personal qualities, the job that you're seeking, the
company that you're interviewing for, and the knowledges required
to perform the job that you're seeking. Identify a problem or issue - given a situation,
find the problem or issue. The question may focus on a situation
that you've handled in the past or how you would handle a hypothetical
situation. Identify a solution - given the problem or issue, how
do you proceed? The question may focus on a problem or issue that
you've handled in the past or how you would proceed in a hypothetical
situation. The questions may be straightforward or combine the
above. For example, "Tell us about a safety issue at your current
job. How did you handle the issue and what reports were you required
to file?"
Your goal is to provide an answer that not
only answers the question, but also reinforce your qualifications
for the position.
With practice, you will hit all the important
points and although your answer will be slightly different each
time, your answer will come across naturally and with confidence.
The key is to be able to think during the interview and adjust
your answer to fit the question. For example, take the category
of "General Experience". The answer to the question, "How does
your current position qualify you for the job?" is simply a variation
of your answer to the question, "How does your experience qualify
you for the job?".
Key success points to remember: The most qualified
person to do a job is someone who has already done the job. If
you were to hire someone to fix the plumbing in your house, who
would you hire? Someone who has never fixed the plumbing or someone
who has? As you answer the interview questions, cite your work
and life experiences in examples to reinforce to the interviewers
that you've already done what they're looking for, and you've
done it successfully. The interview will typically focus on the
KSA's you've identified. If the interviewers start the interview
with a description of the job, you may learn more about the job.
Try to use the same wording as the KSA's.
If you use different wording, then you are depending on the interviewers
to make the connection between the words you use and the KSA's.
For example, if the job requires someone to supervise, use the
word "supervise" and not the word "manage".
Do you know the company and the job that
you're interviewing for? Check financial sources, annual reports,
and news media for information on the company, their culture and
current events. If possible, visit the company, their stores or
offices to get a sense of the culture and dress code.
Don't use limiting words, such as only or
just. For example, I "only" supervise five employees. You're making
an assumption that five employees is a small number. The fact
is that you don't know what the interviewers consider as a small
number and what is a large number. Use appropriate wording. You
won’t receive extra points for every word that has more than 10
letters. Use technical terms only when appropriate to the question.
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